We know there are many barriers to accessing digital services and support but it’s not just about age and training. We know that digital inclusion is an enabler for how we live our lives today and ensuring health and wellbeing equality. In Essex there is a Digital Strategy spreadheaded by Essex County Council and here at the Essex Wellbeing Service we are able to support and signpost residents to make the most of what’s on offer.
The support and initiatives can provide access to connectivity and devices, access to affordable kit and internet connection and the adoption of digital skills and the motivation to use digital devices.
Barriers to being digitally included
Access
Being able to access good connectivity, whether that be mobile (4G / 5G) or fixed (FTTP) is key to getting online and becoming digitally enabled. Additionally, having access to online enabled devices ensures access.
If you’re struggling with getting access to devices and good connectivity, reach out to us today and we can put you in touch with the right organisations who can help with that.
Adoption of digital skills and motivation
While you may have access to a device and good connectivity, you may not have the digital skills to be able to complete tasks. From using social media through to online banking or using the NHS app we’re here to help. This is especially important as more and more services ‘go online’.
If you’d like to improve your or some you know’s digital skills again we have partners who can help you with that.
Affordability
While you may have access to good connectivity and devices, being able to afford them is another matter. The Council are working to promote affordable social tariffs, which are eligible for families on Universal Credit and other benefits.
What support can EWS offer?
The Essex Wellbeing Service work with some of the best organisations across Essex many of whom have specialist teams with the right knowledge, expertise, experience and ability to help you get online, complete those essential online tasks or help you get the right support to afford the access required.
Get in touch
Click the below button to take our online assessment to help you understand more about your health needs, prioritise them and find the right support for you.
Complete your Wellbeing Assessment TODAY
Alternatively, if you would like to speak to someone about any of our services, or would like assistance taking the assessment online please contact us on 0300 303 9988 or email provide.essexwellbeing@nhs.net to talk to one of our friendly team members.